Refund policy
At Flight, we're all about making your shopping experience as smooth as a silk pillowcase on a cool summer night.
Here's our simple and straightforward return and exchange policy that's easier to follow than a recipe for microwave popcorn.
📆 45-Day Flex Zone: You have a full 45 days from the date your order arrives to return or exchange any item. That's almost enough time to train your pet goldfish to do tricks!
🚿 Unwashed & Fresh as a Daisy: Returned items should be as unwashed as your favorite pair of jeans on laundry day and as fresh as a daisy. If possible, keep those tags attached like your BFF's arm in a haunted house.
🌿 Eco-Friendly Returns: If you've decided to try on the product, we salute your style enthusiasm. Just be a planet protector and recycle any plastic or cardboard bits that come with it. Send back only the product, like a message in a bottle, but in the original mailer.
🌟 Risk-Free Magic: If you opted into our risk-free returns and exchanges when you made your purchase, all returns and exchanges will be as free as a high-five from a friendly alien. No strings attached, just good vibes!
💰 Didn't Opt For Risk-Free? It's Still Pretty Darn Good: If you didn't choose the risk-free option, no worries! We've still got your back. You'll simply be charged the cost of the cheapest return label we can find. It's like the cost of a fancy coffee, but without the caffeine jitters.
🌍 USA Only: Sorry, no international exchanges.
🎉 Festive Flex: Extended returns during the holiday season! Give &Collar with no stress, knowing that the exchange window will be longer.
📬 Got Questions? Reach for the Stars: If you're lost in the fashion galaxy or just have questions, don't panic. Contact us at
and our friendly Earth crew will be more than happy to help you navigate the sartorial constellations.
You can start a return or exchange by clicking HERE.
At Flight, we're all about making your fashion journey smooth, easy, and as fun as a circus in a rocket ship. So, go ahead, shop with confidence, and know that we've got your back when it comes to returns.